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TERMS AND CONDITIONS

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THE PLATFORM.

1. THE PLATFORM

1.1 These terms of use (Terms) set out the rules for using the South Thames Paediatric Network Moodle platform.

1.2 The Platform is a collection of online learning (eLearning) and educational resources (Content) which is provided to support patient care by providing e learning to educate and train the health and social care workforce. The Content is developed by South Thames Paediatric Network (STPN) educators, South Thames Retrieval Service (STRS) educators and Pan Thames Long Term Ventilation (LTV) educators in collaboration with our partners across the network.

1.3 By accessing a Platform, you warrant, represent and undertake that you are 18 years of age or older.

1.4 Access to and usage of the Platform is granted in consideration of and is dependent on your acceptance of these Terms.

2. WHO WE ARE AND HOW TO CONTACT US

2.1 The Platform is operated by the South Thames Paediatric Network. This is a managed clinical network hosted by Evelina Children’s Hospital. Our offices are located at Becket House, London SE1 7EU.

2.2 To contact us about any matter relating to the Platform, please contact us at england.stpn@nhs.net

3. THESE TERMS

3.1 By using the Platform, you confirm that you accept these Terms insofar as they apply to the Platform and that you agree to comply with them. If you do not agree to these Terms you must not use that Platform.

3.2 These Terms incorporate the following:

3.2.1 How We may use your personal information (as set out in section 11).

3.2.2 our Acceptable Use conditions (as set out in section 6).

3.3 We may amend these Terms from time to time without notice. Any change will be effective immediately upon the revised Terms being posted. You will be asked to confirm your acceptance of the new Terms and Conditions the next time you log in to the platform. You must stop using a Platform and deactivate your Account (as defined in clause 4) if you do not agree to such change. Continued use of a Platform after a change has been made is your acceptance of the change. These Terms were most recently updated on 12th March 2025.

4. ACCESS TO THE PLATFORM

4.1 This clause 4 sets out the circumstances in which you may be granted a user account for access to the Platform (Account).

4.2 Access to the Platform is permitted in accordance with the following provisions:

4.2.1 The Platform is a “closed” platform and can only be accessed by members of the health and social care workforce in the South Thames Paediatric Network and other user groups at our discretion. We will (at our sole discretion) determine whether you may be granted an Account.

4.2.2 You are required to provide accurate and complete information when you register your account.  For the avoidance of doubt, we are under no obligation to grant an Account to any person.

5. YOUR ACCOUNT

5.1 When you set up your Account you must identify yourself honestly, accurately and completely. It is your responsibility to make sure that your Account details are correct and up to date. You must only access the Platform using your own username and password.

5.2 If you choose, or you are provided with, an Account code, password or any other piece of information (Account Information) as part of our security procedures, you must treat the Account Information as confidential. You must never input any of your Account Information into any other website, and we will never ask for you for your Account Information. Your Account is non-transferable and you must not disclose your Account Information to any third party or permit another person to complete any eLearning on your behalf or access or upload any Content on your behalf.

5.3 We have the right to disable your Account code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of these Terms.

5.4 You must not to use any account other than your own Account or permit or offer your Account to be used by any other person.

5.5 You are responsible for the security of your Account. If you know or suspect that anyone other than you knows your Account code or password, or that anyone other than you has access to your Account, you must promptly notify us using the contact details provided in clause 2.2.

5.6 You are solely responsible for all activity that occurs on your Account, including any information associated with your Account and anything that happens in relation to it including (without limitation) unauthorised or wilfully malicious access granted by you to another person.

5.7 If we have to contact you, we will do so by writing to you at the email address you provided to us when setting up your Account. Therefore, it is important to keep your account detail up to date, as set out in clause 5.1.

6. USE OF THE PLATFORM

6.1 While reasonable professional care has been taken in developing the Content (excluding any Third Party Content (as defined in clause 8.1) and any Contributions (as defined in clause 7.1)), we make no warranties concerning the correctness or completeness of the Content. Although we make reasonable efforts to update the Content, we make no representations, warranties, or guarantees, whether express or implied, that the Content is up to date.

6.2 Acceptable use

6.2.1 You are permitted to use the Platform as set out in the Terms and for the purpose of personal and collaborative study. This includes printing off, copying, downloading and sharing content as available.

6.2.2          You must not use any part of the Content on the Platform for commercial purposes.

6.2.3. If you print off, copy, download, share or repost any part of the Platform in breach of these Acceptable Use conditions, your right to use the Platform will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Our status (and that of any identified contributors) as the authors of Content on the Platform must always be acknowledged (except in respect of Third-Party Content).

6.2.4          Prohibited uses. You may not use the Platform:

  1. in any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect;
  2. to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam), or any unwanted or repetitive content that may cause disruption to the Platform or diminish the user experience, of the Platform’s usefulness or relevant to others;
  3. to do any act or thing with the intention of disrupting the Platform in any way, including uploading any malware or links to malware, or introduce any virus, trojan, worm, logic bomb or other material that is malicious or technologically harmful or other potentially damaging items into the Platform;

6.2.5          You also agree:

to follow any reasonable instructions given to you by us in connection with your use of the Platform;

to respect the rights and dignity of others, in order to maintain the ethos and good reputation of the NHS, the public good generally and the spirit of cooperation between those studying and working within the health and care sector. In particular, you must act in a professional manner with regard to all other users of the Platform at all times;

not to modify or attempt to modify any of the Content, except in respect of Contributions;

not to use tools that automatically perform actions on your behalf;

not to upload any content that infringes the intellectual property rights, privacy rights or any other rights of any person or organisation; and

not to attempt to disguise your identity or that of your organisation;

6.2.6          No text or data mining, or web scraping

You shall not conduct, facilitate, authorize or permit any text or data mining or web scraping in relation to the Platform or any services provided via, or in relation to, the Platform.

7. UPLOADING CONTENT TO THE PLATFORM

7.1 Whenever you make use of a feature that allows you to upload or contribute Content to a Platform (Contribution), you must comply with the Content Standards set out below.

7.2 By uploading a Contribution to a Platform, you warrant and represent that such Contribution complies with the Content Standards and that you have all rights, power, and authority necessary or desirable to grant the rights, use, and access to such Contribution in accordance with these Terms

7.3 You shall:

7.3.1 Retain ownership of all intellectual property rights in any Content uploaded to a Platform by yourself;  and

7.3.2 Grant us a worldwide, non-exclusive, royalty-free, perpetual, transferable license for users of the Platform to use the Contribution in accordance with the functionality of the Platform to expire when you delete the Contribution from the Platform.

7.4 You are solely responsible for securing and backing up your Contributions.

7.5 We take no responsibility for and do not review nor expressly or implicitly endorse Contributions.

7.6 We have the right to take action, including but not limited to removal of any Contribution, if, in our opinion, a Contribution does not comply with our Content standard set out below.

Content standards

The content standards apply to any and all Contributions.

The Content Standards must be complied with in spirit as well as to the letter. The Content Standards apply to each part of any Contribution as well as to its whole.

We will determine, in our discretion, whether a Contribution breaches the Content Standards.

A Contribution must:

·                     be accurate (where it states facts);

·                     be genuinely held (where it states opinions); and

·                     comply with the law applicable in England and Wales and in any country from which it is posted.

·                     When producing Content to upload to the Platform, we encourage you to implement NICE guideline recommendations and ensure that sources of evidence are valid (for example, by peer review).

A Contribution must not:

·                     contain misinformation that is likely to harm users, patients/service users, health and care workers, or the general public’s wellbeing, safety, trust and reputation, including the reputation of the NHS or any part of it.

·                     contain any content or link to any content:

o        which is created for advertising, promotional or other commercial purposes, including links, logos and business names;

o        which requires a subscription or payment to gain access to such content;

o        in which the user has a commercial interest;

o        which promotes a business name and/or logo;

o        which has as its purpose or effect the collection and sharing of personal data;

o        be irrelevant to the purpose or aims of the Platform or while addressing relevant subject matter, contain an irrelevant, unsuitable or inappropriate slant (for example relating to potentially controversial opinions or beliefs of any kind intended to influence others);

o        be defamatory of any person;

o        be obscene, offensive, hateful or inflammatory, or contain any profanity;

o        bully, insult, intimidate or humiliate;

o        promote discrimination or discriminate in respect of the protected characteristics set out in the Equality Act 2010, being age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, nationality, religion or belief, sex, and sexual orientation;

o        infringe any copyright, database right or trade mark of any other person;

o        breach any legal duty owed to a third party, such as a contractual duty or a duty of confidence;

o        promote any illegal content or activity, including but not limited to the encouragement, promotion, justification, praise or provision of aid to dangerous persons or organisations, including extremists, terrorists and terrorist organisations and those engaged in any form of criminal activity;

o        contain harmful material;

o        give the impression that the Contribution emanates from us, if this is not the case; or

o        disclose any third party’s confidential information, identity, personally identifiable information or personal data (including data concerning health).

 

8. THIRD PARTY CONTENT

8.1 The Platforms may contain a variety of Content including but not limited to audio files, videos, text, images, articles, links to other websites, facilities, products, services, resources, eLearning and other links of any kind whatsoever and wherever in the world and other materials which may be posted from time to time by other users or any other third party (Third Party Content).

8.2 Third Party Content is not owned by us and is not under our influence or control in any respect whatsoever. We assume no responsibility for any Third Party Content and do not endorse any Content or any link to any Content.We do not give any warranty as to the accuracy of Third Party Content. The views expressed by other users on a Platform do not represent our views or values.

8.3 We cannot guarantee that Third Party Content will work all of the time and have no control over the availability of any Third Party Content.

8.4 You use and access Third Party Content strictly at your own risk and you must exercise all care and due diligence on your own behalf before proceeding to pay any attention to, rely on or take any action in connection with Third Party Content.

9. CHANGES TO, AND AVAILABILITY OF, THE PLATFORM

9.1 We reserve the right to update, move or change a Platform at any time in order to meet our users’ needs and our business priorities and to continually improve our online service. External web sites link to the Platform at their own risk.

9.2 We reserve the right to modify, suspend or discontinue the Platform at any time without notice. You agree that we will not be liable to you or to any third party for any modification, suspension or discontinuation of a Platform.

9.3 We do not guarantee that the Platform, or any Content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of the Platform for business and operational reasons, including (without limitation) for technical or security reasons. We will try to give you reasonable notice of any suspension or withdrawal but are under no obligation to do so.

9.4 We do not warrant that the functions contained in the material contained on the Platform will be uninterrupted or error free, that defects will be corrected, or that the Platform or the server that makes it available are free of viruses or represent the full functionality, accuracy, reliability of any materials provided on the Platform.

9.5 Access to the Platform requires the functioning of servers and internet connections. We undertake to provide a service at least meeting eLearning industry norms for those elements of availability which are under our control. We do not undertake to provide availability to the Content at any specific time.

9.6 If the Platform is decommissioned and we hold any Content which was created by a Centre and/or any data which relates to eLearning completed by the Delegates of a specific Centre (Data), we will provide the Data to that Centre. If you require the Data to be provided in a specific format, you must discuss this with us to determine (acting reasonably) whether this is feasible.

9.7 Where you are an account holder, in the event that your Centre ceases to have access to a Platform, your access to a Platform may become limited or cease.

10. WE ARE NOT RESPONSIBLE FOR VIRUSES

We do not guarantee that the Platform will be secure or free from bugs or viruses. You are responsible for configuring your information technology and computer programmes to access the Platform. You should use your own virus protection software.

11. HOW WE MAY USE YOUR PERSONAL INFORMATION

11.1 What information do we collect?

You will be asked to submit personal information about yourself (e.g. name and email address) in order to receive or use services on the platform.

Any information you provide on the platform will only be used by us, our agents and service providers and will not be disclosed unless we are obliged or permitted to by law to do so.

We will hold your personal information on our systems for as long as you use the service your account remains open, and remove it in the event that the purpose has been met or when you no longer wish to continue your subscription.

11. 2 On receipt of bona fide requests for information from authorized bodies such as NHS Trusts or employment agencies, in relation to confirmation of a data subject’s course attendance or qualification, RCUK shall confirm validity of the data subject’s course certificate and dates of attendance.

11.3 Embedded content

We want to provide interesting and engaging content on our platform. On a number of pages, we use ‘plug ins’ or embedded media. For example, we embed videos in many pages.

The suppliers of these services may set cookies on your device when you visit the pages where we have used this type of content. These are known as ‘third-party’ cookies. Third party cookies are delivered on behalf of their respective organisations and as such they may change their name and purpose from the cookies identified below, this is beyond the control of STPN.

12. INTELLECTUAL PROPERTY

12.1 Material published on this platform is protected by copyright laws and treaties around the world. All such rights are reserved.

12.2 Save as expressly set out in these Terms, you shall not acquire in any way, any title, rights of ownership, or intellectual property rights of whatever nature in a Platform, its software or any Content or in any copies of it.

12.3 You acknowledge and understand that a Platform and its software and Content contains confidential and proprietary information. You shall not conceal, modify, remove, destroy or alter in any way any our proprietary markings on or in relation to the same.

13. OUR RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU

13.1 We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

13.2 We exclude all implied conditions, warranties, representations or other terms that may apply to the Platform or any Content, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

13.3 To the maximum extent allowed by law, we exclude all liability arising from:

13.3.1 errors or omissions in the Content;

13.3.2 non-availability of access to the Content; and

13.3.3 use of the Content by you in circumstances where such use is inappropriate.

13.4 Although we may from time to time monitor or review discussions, chat, postings, transmissions, bulletin boards and other communications media on the Platform, we are under no obligation to do so and assume no responsibility or liability arising from the Content of any such locations nor for any error, omission, infringement, defamation, obscenity, or inaccuracy contained in any information within such locations on the Platform.

13.5 We do not accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material derived from the Platform.

13.6 We assume no responsibility for any Third Party Content.

13.7 We neither warrant nor guarantee that:

13.7.1 your use of the Platform will be uninterrupted or error-free or compatible with any third party software or equipment;

13.7.2 defects in relation to the Platform, if any, will be corrected;

13.7.3 the Platform and/or the information obtained by you through the Platform will meet your requirements;

13.7.4 the Content (or any part of it) is up-to-date, complete, accurate, reliable, suitable, safe or will be made available at all times;

13.7.5 the Content will be uninterrupted or error-free;

13.7.6 that a Platform or the server that makes it available are free of viruses.

13.8 We will not be responsible for any delays, delivery failures, or any other loss or damage resulting from the transfer of data over communications networks and facilities, including the internet, or any failure caused by third party software and you acknowledge that the Platform may be subject to limitations, delays and other problems inherent in the use of such communications facilities.

13.9 In no event will we be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with use of, or inability to use, the Platform or in reliance on any Content, including (but not limited) to in relation to:

13.9.1 loss of profits, sales, business, or revenue;

13.9.2 business interruption;

13.9.3 loss of anticipated savings;

13.9.4 loss of business opportunity, goodwill or reputation; or

13.9.5 any indirect or consequential loss or damage.

14. INDEMNITIES

14.1 You agree to indemnify and hold harmless and continue to indemnify and hold harmless us, our employees, agents, partners, sub-contractors, third party software providers and collaborators anywhere in the world in all respects and in relation to all matters relating to your use (and that of any other person acting on your authority) of the Platform, including (without limitation) in respect of any breach of these Terms to the fullest extent permitted by law.

15. SUSPENSION AND DEACTIVATION OF YOUR ACCOUNT

15.1 We reserve the right to disable or limit the use of your Account at any time without notice and without giving any reason if you have failed to comply with any of the provisions of these Terms or if we suspect any unauthorised use or misuse of your Account, any Content or the Platform generally. We reserve all rights not expressly granted by these Terms and conferred by law. In the event that your Account is disabled, your right to access the Platform shall (without prejudice to any of our rights and remedies) terminate immediately.

15.2 Should you wish to deactivate your Account at any time, please contact us using the contact details provided in clause 2.2. In such circumstances, we will aim to deactivate your Account within 5 (five) working days, but please note that this may take longer.

16. GENERAL

16.1 Transfer of these Terms: We may transfer our rights and obligations under these Terms to another organisation. You may not transfer any of your rights or obligations under these Terms to another person.

17.2 Entire agreement: These Terms and the documents expressly referred to in them contain the whole agreement between you and us relating to its subject matter and supersedes any prior agreements, representations or understandings between them unless expressly incorporated by reference in these Terms.

17.3 Waiver and delay: No delay, act or omission by us in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

17.4 Severability: If any part of these Terms is declared unenforceable or invalid, the remainder will continue to be valid and enforceable.

17.5 Governing law and jurisdiction: These Terms, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

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